My payment shows up as ‘Wilson Energy’. Who are they?
Wilson Energy are our trusted partner who handle billing and metering for your heat. When you make a debit or credit card payment over the phone it will show as a payment to Wilson Energy on your bank statement.
- What is the Heat Deposit?
- Can I pay by Direct Debit?
- How do I set up an account?
- Can I top up over the phone?
- Can I top up using cash?
- How much does my heat cost and how is the heat price determined?
- What is the standing/fixed charge?
- Can I see a record of my heat consumption?
- Will you send me a bill?
- I have lost my Heat ID card. What should I do?