Can I top up over the phone?
Our billing team are open to take top ups via card payment over the phone Mon-Fri 8am-8pm. Our number is 0800 160 1635. We also provide a range of top up payment options including our Online Portal, Ping-it, PayZone and Bank transfer.
- What is the Heat Deposit?
- Can I pay by Direct Debit?
- How do I set up an account?
- Can I top up over the phone?
- Can I top up using cash?
- How much does my heat cost and how is the heat price determined?
- What is the standing/fixed charge?
- Can I see a record of my heat consumption?
- Will you send me a bill?
- I have lost my Heat ID card. What should I do?